Returns & Exchanges

At NUIT Clothing Atelier, we take pride in the artisanal craftsmanship of our garments and want you to be completely satisfied with your purchase. If your order does not meet your expectations, we offer returns for store credit or exchange on unworn items within 14 days of delivery.

1

Initiate Request

Contact our atelier team via the returns portal or email within 14 days of receiving your order to request a Return Authorization (RA) number.

2

Prepare Package

Securely pack the garment in its original packaging, ensuring all tags remain attached and the item is in its original, unworn condition.

3

Ship Items

Affix the provided shipping label or use a tracked courier service to send your package back to our studio address provided in the RA instructions.

4

Quality Inspection

Once received, our artisans will inspect the garment for quality assurance before issuing your store credit or processing your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing