Frequently Asked Questions

Everything you need to know about your NUIT order and our craftsmanship.

What is the typical production time for an order?

As an atelier focused on slow fashion, most of our pieces are made-to-order. Please allow 7 to 14 business days for your garment to be handcrafted before it is shipped.

Do you offer international shipping?

Yes, NUIT Clothing Atelier ships worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.

How should I care for my NUIT garments?

To preserve the integrity of our high-quality fabrics, we recommend hand washing in cold water or using a delicate dry cleaning service. Always air dry away from direct sunlight.

What is your return policy?

We accept returns on unworn items with original tags within 30 days of delivery. Please note that custom-sized garments are final sale and cannot be returned.

How do I ensure I choose the right size?

We provide a detailed size guide on each product page. If you are between sizes or need assistance, please contact our atelier team for personalized fit advice.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.